Janie & Joe online stores are operating normally during the current MCO (Movement Control Order) in Malaysia. Please visit our website or our Lazada official store and our Shopee official store to place your orders.
We'll be keeping this Blog post updated as the situation is fluid and dynamic, so please keep checking back for latest updates!
Janie & Joe toy store in Bangsar Village 1 is closed from 18th March 2020, as per the Malaysian Government's MCO (Movement Control Order) lockdown for the COVID-19 coronavirus.
Our e-commerce online stores are operating normally- kindly place your orders by 10am (Monday to Friday, excluding public holidays) and we will process and send your parcel on the same afternoon for onward delivery by the couriers.
Janie & Joe website- https://www.janieandjoe.com
Our LazMall official store on Lazada- https://www.lazada.com.my/shop/janie-joe
Our Shopee Mall official store on Shopee- https://shopee.com.my/janieandjoe.os
Thank you to all our loyal customers for supporting us through these challenging times!
The Malaysian Government has announced an extension of the MCO lockdown until 14th April 2020.
Janie & Joe online stores continue to operate normally.
Please note that couriers nationwide are dealing with large volumes of parcels. There may be delays in delivery of your parcels- we thank you for your patience and understanding!
The Malaysian Government has announced a further extention to the MCO period, until 28th April 2020.
Janie & Joe online stores are operating normally.
There is a large backlog of parcels across the country, and while our couriers are working very hard to serve all Malaysians, please note that in some cases, parcels may take much longer than normal to be delivered.
While most of our customers are receiving parcels within 3-5 days, a minority of customers have to wait as long as 1-2 weeks. It depends on many factors, such as the delivery address location, the backlog of parcels at courier hubs and branches, and the difficulty of navigating the Movement Control Order restrictions.
We appreciate your patience and understanding, we know the couriers are doing their very best.
The Malaysian Government has announced another extension of the MCO, until 12 May 2020.
Janie & Joe e-commerce stores continue to operate normally.
We thank all our existing and new customers for supporting our toy store!
We're pleased to announce that Janie & Joe toy store in Bangsar Village 1 reopens on Monday 4th May 2020.
Our store follows strict guidelines relating to social distancing and contact tracing, as per the guidelines issued by the Malaysian Government and by Bangsar Village shopping mall. The number of customers in our store will be limited at all times.
We kindly request our customers to wear face masks at all times and observe social distancing.
Our online stores continue to operate normally.
Thank you for your support!